BUSINESS CONSULTING

  • “Even the world’s leading expertise will not generate sustainable value for your business, unless you implement with the right approach and incorporate continuous improvement”
    Camilla Thuge Lund,
    Partner Business Consulting

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DO ANY OF THESE PAIN POINTS SEEM FAMILIAR?

  • Service levels fluctuate despite excess inventories with high obsolescence costs
  • Lost sales are increasing due to stock-outs on finished goods or component level
  • Forecast is disregarded because it is always wrong
  • No visibility of demand and supply constraints obstacle capacity and inventory projections
  • Valuable time is spend on firefighting instead of actual tasks and continuous improvement
  • Many work arounds and error-correcting activities
  • Operational plans are not aligned with budgets and sales plans
  • Frequent coordination meetings do not add value
  • Misalignment between planning concepts and processes
  • Unclear responsibilities and conflicting KPIs across the organisation
  • Pockets of competence are not leveraged
Syncronic Business Consulting Services

Integrated Business Planning / Sales & Operations Planning
Collaboratively tying the knot between your sales plan, demand plan, supply plan and financial budgets

Through a well-functioning Sales & Operations Planning process, your business will be able to take the critical decisions that balance customer service levels with inventories, capacity constraints with production plans while ensuring buy-in from finance.

Advanced S&OP goes beyond demand and supply balance. It addresses organizational constraints and furthermore includes complexity and integration with external partners.

Demand Planning & Forecasting
Do you trust your forecast or your gut feeling?

A reliable forecast to base your plans on is crucial for satisfying customer demand at the lowest possible cost.

People tend to trust their own intuition instead of the calculated forecast and why is that? The reason(s) can stem from many sources, but the usual suspects include a complicated demand planning process, lack of competences, wrong data inputs and/or little understanding of how the forecast is calculated.

We ensure that your people actually trust the forecast by employing a transparent process where inputs, outputs and training of people are key elements. Furthermore, we help you with data segmentation and statistical forecast model selection.

Inventory Optimization & Planning
Balancing your working capital with desired service levels is essential to minimize cost

Inventory is essential when demand is difficult to predict, capacity is limited and service levels are expected to be high.

The recurring challenge of finding your inventory equilibrium is one we can help you solve! We can help you determine the right stock levels based on methods spanning from simple re-order points to advanced Bootstrapping and Multi-echelon methods.

Keeping your warehouse workflows optimized as demand and portfolio keep changing is another critical discipline to maintain high service levels at lowest possible cost. Syncronic challenges your current work routines through process assessment to identify non value adding activities.

Segmented Planning & Distribution Concepts
Keeping your distribution & planning concepts aligned and optimized across your Supply Chain

In Distribution & Planning Concepts, you make the critical decisions concerning sourcing strings, inventory locations, push-pull point, horizons & frequency, demand policy, safety stock rules, lot size rules and reorder policies. These decisions have a direct link to the planning parameters in your ERP system, and are both the enablers of an efficient process, but also the gatekeeper for an optimized material flow.

Leading businesses have established this discipline as a recurring process in their organization, to keep their Supply Chain operations optimized across organization, process and technology.

Business Performance Management
If you don’t measure, you cannot manage

When you ask companies what they want to achieve by measuring performance their answers fall into three different categories:
1. Drive employees to higher levels of performance
2. Provide performance feedback
3. Focus employees on the right things

But what really matters is to measure whether your Strategy is successful, by linking the strategy to Objectives and Performance Measures, which are cascaded down through the organization in a structured Performance Management system. By doing this you will be able to deploy the Strategy throughout the organization, by explaining the reasons behind the overall Objectives of the company. Furthermore; how each unit in the organization can support these Objectives, by achieving defined targets of cascaded Performance Measures, with clear and defined links to the Objectives, and thereby also the Strategy.

Complexity Management
Complexity takes many shapes, but do you recognize which?

Managing and understanding the root cause(s) of complexity has been a recurring challenge for decades, which has not become easier due to globalization of the Supply Chain and increased competitive pressure.

In Syncronic, we consider complexity to arise from five different sources: Product, Market, Process, Organization and Technology. We have the tools to identify, reduce and continuously monitor and mitigate complexity.

Let us help you before complexity takes over your supply chain.

Dynamic Value Chain Organization
The foundation for getting all your planning processes aligned to service your customers effectively

Leading businesses are moving away from traditional silo structures. Instead, they are organizing in dynamic supply chain teams, to serve individual customer segments.

Unclear responsibilities, unclear targets and lack of competences deteriorate performance in any Supply Chain. Syncronic can help to identify and address key challenges in the way you organize processes, build competences, link tasks and KPIs, and finally how you establish a Continuous Improvement culture.

Sourcing
Struggling to reduce costs? Why not start where 50% of your company’s costs are accrued!

Sourcing is often considered as a function with an administrative role that accommodates the daily, weekly or monthly needs in an organization. However, it is crucial to recognize the difference between the activities on the strategic level and the operational level, if companies want sourcing to become a competitive advantage.

Let us help you become an expert in Sourcing by linking strategic decisions with operational activities and extend your knowledge base.

Our expertise includes Spend analysis, Category Management and Supplier Evaluation/Selection, Cost Management, Procure to Pay and Supplier Relationship Management.

Performance Improvement
Use our maturity models to benchmark towards best in class and identify areas with performance potential

Let us perform a quantitative maturity assessment on your supply chain performance across KPI’s and value drivers and benchmark towards Best in Class. Afterwards we perform a qualitative maturity assessment to identify root causes and support you in building a Business case and Roadmap to close the gap.

Customer & Supplier Collaboration
Next level Supply Chain Integration – how to get beyond the EDI and VMI stage

Engaging in true collaboration with customers and suppliers holds large opportunities for cost saving in your supply chain, however most companies struggle to develop the relationship beyond the EDI and/or VMI stage.

Syncronic Business Consulting can help you identify the relevant partners in both ends of your supply chain, form a joint vision of where you want to go, and support you with our Collaboration Partner Program.

Our Collaboration Partner Program draws on the latest techniques within Customer Journey mapping to understand motivational drivers of collaboration within your industry and develop collaborative visions with relevant suppliers and customers.

Production & Capacity Planning
Does the cornerstone in your Supply Planning support your S&OP goals?

Most companies have a Production & Capacity Planning process running, but when was the last time you reviewed the performance of this very critical and central process?

Does the drumbeat of your process match the dynamics in your market, your Demand Planning & Forecasting process, your constraints from production, warehouse logistics, and supplier lead times, not to mention your material flow?

We are experts in Value Chain Mapping techniques, and can support you in synchronizing your cross functional processes with your material flow towards customers. Through engaging and simple root cause analysis, we can engage your own people in reducing time spend on the planning process, whilst delivering positive spin-off on your Supply Chain KPI’s.

Order Management
Aligning your actual order handling procedures with sales channels and service concepts

Customer Service is your critical frontline staff faced with servicing your customers in the different channels and according to a decided service concept. Your customers do not know of all your back-end efforts in various tactical and operational planning processes, their main experience with your company is through the order handling in customer service.

How do you manage the different service promises of lead time and availability across different segments and channels?

How do you ensure that decisions made in S&OP, for example on short supply and hence prioritization of demands, are implemented into daily order management?

How do you manage product supply allocations across a wide range of sales channels and customer segment?

Let Syncronic help you to structure your segments and embed them in order management operations, to ensure effective management, transparency and achievement of service targets.

Program & Project Management
Need a professional project manager to ensure your transformation, technology or improvement project is delivered in right time, quality & budget

The typical project managers of Syncronic has 15-20 years of experience in delivering projects for our clients. We have experience ranging from small 12-week improvement programs, to 24-months global technology implementations. Our project managers are great in managing teams to deliver at their best, whilst keep track of progress and manage risk to ensure projects are delivered on time, budget and quality.

We can act as trusted advisor in programs delivered by other consultant company, or simply support your internal projects.

We can bring our own project methodology and toolbox, or use your existing one as per your preference.

Interim Management
We can support you with a temporary Supply Chain Manager

Several of our consultant have background from the Industry within S&OP and Supply Chain Management. In case you need an interim manager we can supply you with a highly qualified person, that quickly will blend into your organization and ensure daily business is going smooth.

 

HOW WE APPROACH A PROJECT

Our expertise is based on real life experiences within Supply Chain Management, coupled with in-depth theoretical knowledge of Best Practice.

We start by clarifying the problem to select the right area of expertise, then quantify the value opportunity. Our analysis identifies root causes, not symptoms.

We use facts as the basis for decisions and solution design whilst involve stakeholders to motivate change.

We evaluate the actual value creation after 12 weeks and help you establish a continuous improvement process.

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Whether your starting point is to improve specific Key Performance Indicators, establish or strengthen a process or addressing strategic changes, our method will ensure that you achieve your project target and deliver sustainable value.

In the Clarify phase, we help your qualify and quantify your project from multiple perspectives with our Clarify workshop toolbox. We assess maturity, deliver a business case and suggest a project approach.

In the Analyze phase, we systematically work our way through a Cause and Effect Analysis, including Value Chain mapping, data analysis and the best practice tool fishbone diagram. It results in a clear fact based picture of your root causes, problems and challenges.

Based on the Analyze phase, the Design phase utilizes your internal expertise as well as external Best Practice to identify solutions and recommend implementation approach.

The focus of the Improvement phase is to deliver the solution and anchor the change into the organization through involvement and training.

In the Control phase, we assess actual results compared to targets and identify next step. At the same time, we hold a Continuous improvement training, to empower your organization to constantly seek improvements going forward.